Return Policy

We stand behind the quality of our products. If you're not fully satisfied, here’s how returns work:

New Items

  • Return Window: Returnable within 14 days of delivery.

  • Return will be voided at the 15th day if no tracking has been updated return

Used & Vintage Items

  • ALL SALES ARE FINAL UNLESS DEFECTIVE.

General Terms for Returns:

  • Items must be returned in original, as-shipped condition with all original packaging and no signs of use.

  • Buyer assumes responsibility for all return shipping costs unless the item was received not as described.

  • Please check the individual listing’s return policy. Certain items may be sold “As-Described” and will not be eligible for a return.

If you have concerns regarding your purchase or need assistance with a return, please contact us for support.

Tax Policies

Taxes will be calculated at checkout based on your location.

If you have any questions about our policies, feel free to reach out via email at support@elitecustomsguitars.com or by phone at (352) 842-8290.